"Your Pain Relief Store"

The BONE Store
343 E. Shaw
Fresno, CA 93710
Shipping Information:

The shipping and handling charges are for 3 to 7 business-day delivery to U.S. destinations; some orders may take up to 10 days. For an additional $6.95, we offer delivery via 2nd Day Air or U.S.P.S. Priority Mail for most items.*

Estimated (U.S.A.) delivery charges per ship to:

$0.00 - $25
$25.01 - $50
$50.01 - $75
$75.01 - $100
$100.01 - $150
$150.01 - $200
$200.01 - $250
$250.01 - $300
$300.01 - $400
Over $400

= $7.95
= $8.95
= $10.95
= $13.95
= $15.95
= $18.95
= $19.95
= $20.95
= $23.95
= $26.95*

For "Big Ticket Items" additional charges may apply. Please call the store and your exact shipping charges will be calculated.

Shipping: We ship regular ground UPS unless otherwise specified - Truck delivery on larger "big ticket" items like exercise equipment & tables.

Delivery: Supply items are typically delivered in 1-3 days depending on your location. Larger equipment orders will vary from one to several weeks.

Shipping Damage: Inspect all merchandise upon delivery. When signing the delivery form, make written note of any visible external damage to the packaging. Open package immediately to determine if there is any concealed damage. Report any damage to the freight carrier and file a claim if necessary.

Returns: Merchandise may be returned for credit subject to the following terms:

  • A return authorization number must be obtained from The Bone Store before merchandise may be returned. Unauthorized returns will be refused.
  • A 20% restocking fee will be applied within 30 days of invoice date on products in saleable condition.
  • A 30% restocking fee will be applied within 60 days of invoice date on products in saleable condition.
  • No credit will be allowed for items returned 60+ days after the invoice date.
  • If returned item(s) are not in sellable condition, we will return the item(s) to you and you will be responsible for full payment of the item(s) as invoiced.
  • You will be responsible for all return shipping charges.
  • Products must be returned in original packaging.

NO MINIMUM ORDER

NOT ALL PRODUCTS ARE AVAILABLE IN ALL AREAS