Using the Vive Heating Pad
The Vive Heating Pad can be used for either dry or moist heat therapy. Always place the pad inside the included microplush cover before applying it to the body.
- Place the heating pad inside the microplush cover with the cord and controller remaining outside the cover.
- Secure the cover using the two snap closures.
- Place the covered heating pad on top of the area you want to treat.
- Connect the power cord to a compatible 120V electrical outlet.
- Press the controller button to turn the heating pad on.
- Select the warm, low, medium, or high setting based on your comfort.
- Check the treatment area regularly and reduce the setting or stop treatment if the heat becomes uncomfortable.
- Turn the heating pad off when treatment is complete. The pad will automatically shut off after two hours if it is not turned off manually.
Do not place the heating pad underneath your body. Sitting or lying on the pad may trap excessive heat, damage the product, and increase the risk of burns or electrical shock.
Preparing for Moist Heat Therapy
The included moisture sheet allows the heating pad to provide moist heat therapy for tight muscles and aching joints.
- Lightly dampen the moisture sheet with water.
- Do not soak or over-saturate the sheet.
- Place the dampened moisture sheet inside the microplush cover with the heating pad.
- Keep the cord and controller outside the cover.
- Secure the cover using the snap closures before applying the pad to the body.
Do not pour water directly onto the heating pad or allow the controller, cord, or electrical connections to become wet.
Choosing a Heating Pad Size
The Vive Heating Pad is available in two sizes for different treatment areas.
- The Standard pad measures 12″ × 15″ and is suitable for localized areas such as the shoulder, abdomen, hip, knee, arm, or lower back.
- The Large pad measures 12″ × 24″ and provides broader coverage for areas such as the full back, shoulders, thighs, hamstrings, abdomen, and legs.
Adjusting the Heat Level
The controller provides four heat settings: warm, low, medium, and high. Begin with a lower setting and increase the heat gradually based on comfort.
The manufacturer does not publish specific temperature measurements for each heat setting on the product page. Select the setting by comfort rather than assuming a precise temperature, and follow any instructions provided by your healthcare professional.
Two-Hour Automatic Shut-Off
The heating pad automatically turns off after two hours of continuous use. This feature helps prevent unintended extended operation, but it is not a substitute for monitoring the pad during treatment.
The pad may also be turned off at any time by pressing the on/off button on the controller.
Important Safety Information
- Read the complete manufacturer instructions before using the heating pad.
- Always use the heating pad with the included cover in place.
- Keep the cord and controller outside the cover.
- Place the heating pad on top of the affected body part.
- Do not sit or lie on the heating pad.
- Do not use the heating pad while sleeping.
- Do not use the heating pad on infants, children, or animals.
- Do not use the heating pad with ointments, creams, liniments, or topical medications.
- Do not use the heating pad if the cord, controller, cover, or interior pad appears damaged.
- Do not use the heating pad near water or allow the electrical components to become wet.
- Do not submerge the heating pad, controller, or cord in water.
- Do not use the heating pad with a 220V outlet.
- Check your skin regularly throughout treatment.
- Stop use immediately if the pad causes burning, excessive redness, numbness, irritation, or unusual discomfort.
- Consult a healthcare professional before applying heat to a new injury, after surgery, or to an area with poor circulation or reduced sensation.
Cleaning and Care
- Disconnect the heating pad from the electrical outlet and allow it to cool completely before cleaning.
- Remove the microplush cover from the interior heating pad.
- Machine wash the removable cover as needed.
- Hang the cover to dry.
- Do not machine dry or dry clean the cover.
- Do not wash or submerge the interior heating pad in water.
- Do not allow the cord, controller, or electrical connections to become wet.
- Store the heating pad in the included cotton bag when it is completely cool and dry.
- Avoid sharply folding, creasing, or placing heavy objects on the pad during storage.
- Inspect the pad, cover, cord, and controller before each use.
Product Guarantee
The Vive Heating Pad is covered by a two-year product guarantee. Retain your proof of purchase and follow Vive Health’s guarantee procedures if service or replacement is needed.
